MESSAGES
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Mr. SALEEM GODIL
CEO Toyota Society Motors Private Limited & Toyota Central Motors
The business environment especially for automobile service industry in our country demands continuously response to customer needs. We have been able to build long and entertaining relationship with our customers by providing them with the highest satisfaction level. The foundation of our company is customer satisfaction. Our goals & procedures are in favor of the customers and we continuously find ease for our customers. Today, we are taking our strategy to the next level with the idea of providing Express Maintenance services “Just-in-Time” the new guiding rule in the Toyota System to achieve high level of customers’ satisfaction. We believe we have a unique combination of expertise, technology and outsourcing capabilities and will draw upon these advantages to create life -time value for our customers.
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MR. SHAHZAD GODIL
Director Toyota Society Motors & Toyota Central Motors
As the Director of Toyota Society Motors Private Limited and Toyota Central Motors in Karachi Pakistan, I am determined to execute the Toyota Way which is founded upon two main pillars- Continuous Improvement and Respected for People. We can never be satisfied with where we are and are always trying to improve our business though new ideas and greater and greater efforts. We respect all those who work with us and know that success comes not through individual effort but thru effective team work.
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MR. ABID LATIF RIZVI
General Manager Operations Toyota Society Motors.
We seek to become the most successful and respected Dealership of Toyota in Pakistan. Our process is designed in accordance with the Toyota Way in Sales & Marketing to satisfy customers by offering the very best purchasing and ownership experience. We always keep our customers in mind and always see thing from customer’s point of view as our sales increase.
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MR. SHAHID ILYAS
Senior Manager Customer Relations
Opening a larger window for customers we have been creating corporate trust, based on integrity & fair handling of “Inquiries & Complaints”. Making the “Voice of the Customer” the basis for corporate renewal we believe in Swift & sure handling of “Inquiries & Complaints” with continuously improving corporate image & better informing Customers to support Sales & Service activities. We work for the Enhancement of the global image of Toyota. Our one window smooth operation for Sales, Service & Spare Parts is the key of “Delight Customer” at all levels
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MR. ALEEM KAMAL
Manager Service
Our aims to strengthen the foundation of after sales services to ensure that Toyota Standard Services is provided to the customers and work with Indus Motors company for up gradation of Services Operations to prepare business growth and provide the best after sales services for Toyota to become # 1 brand in Pakistan. We believe Toyota Services advantage makes driving a Toyota even more economical. To Own a Toyota is a matter of pride and pleasure for customer when he gets prefect repairs would be conducted in the shortest time at a price that gives them the best value.
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MR. MOHAMMAD FAISAL
Manager Floor Sales
Our process is designed in accordance with the Toyota Way in Sales & Marketing to satisfy customers by offering the very best purchasing and ownership experience. We work for the Enhancement of the global image of Toyota. Our one window smooth operation for Sales, Service & Spare Parts is the key of “Delight Customer” at all levels.
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MR. IQBAL FAREED
Senior Manager Parts Toyota Society Motors
Be genuine & Buy Genuine… If you've invested in a new Toyota, then I would suggest keeping it 100 per cent Genuine with Toyota Genuine Spare Parts & Accessories easily available at our Toyota Society Motors & Toyota Society Motors authorized dealers of Indus Motors Company. Defects caused to your Toyota due to a fitment of non-Genuine Spare Parts & accessories is not covered by the Toyota Vehicle Warranty .Spare Parts & Accessories are designed and manufactured to comply with Toyota's stringent engineering and testing standards for maximum quality assurance. I would like to say that our genuine Spare Parts business continues to suffer from under invoicing and smuggling. A proper part valuation process is required for importing parts which are not manufactured in Pakistan.